Privacy Policy

This privacy notice applies to personal information collected by Swedish Orphan Biovitrum AB (“Sobi”) during an interaction between you and Sobi. The interaction with Sobi may take place in different ways, e.g., via a Sobi controlled webpage or thru a physical meeting with a Sobi representative. Please read this privacy notice carefully and feel free to contact us if you have any questions. 

This privacy notice explains what personal information may be collected and processed about you and how Sobi may use that information. It also includes a description of your rights related to Sobi’s use of your personal information. This privacy notice applies to personal information collected when you interact with global Sobi entities, including Swedish Orphan Biovitrum AB. For country-specific privacy notices please visit the relevant local site.

Personal data

We may collect personally identifiable information, meaning any information relating to an identified or identifiable person either directly or indirectly, such as names, addresses, telephone numbers, email addresses through your interactions with us via our websites, or through any mobile page, application, or other service. Some of this information may relate to your health, which is particularly sensitive. Sobi has issued specific privacy notices for phamacovigilance/drug safety and clinical trial activities. Please refer to the Pharmacovigilance Data Privacy Policy and the document “Clinical studies and data privacy” on www.sobi.com/en/policies for more information.

Data controller

Swedish Orphan Biovitrum AB (publ) (“Sobi”), with registered offices at SE-112 76 Stockholm, Sweden, e-mail address [email protected], is responsible for the processing of your personal information in scope of this notice as it decides why and how it is processed, thereby acting as the “data controller” of such personal information.

Legal basis for processing

Sobi may process your personal data based on Sobi’s legitimate interest, when necessary to provide services, respond to questions you may have submitted, or to maintain websites and other services. Collection and use of personal information may in some situations require Sobi to ask for, and obtain consent, before personal information is collected and used. If the consent concerns a child under the age of 16 (or such other lower age determined by the local laws where you live), consent must be given by an authorized person with parental responsibility for the child.

How we may collect personal information 

The personal information collected by Sobi may be information you voluntarily disclose, such as e.g., information provided in contact forms or in registration pages on websites. Sobi may also collect certain personal information that does not directly identify you, but which makes identification possible through the combination of other information or identifiers such as your company name and position.
When you interact with Sobi, we may also collect and use personal information which you do not yourself disclose, such as computer or device serial numbers and IP addresses, as part of being able to provide services.

How we will use your personal data

By providing your personal information to us, you agree that, where it is permitted by local law, we may use the information:

  • to respond to your questions or requests for information
  • to provide you with information that you have requested
  • to improve our level of service
  • to comply with local laws, for example reporting adverse event information
  • to consider your application for employment
  • for our own administrative and quality assurance purposes
  • by placing cookies on your device to understand how visitors engage with and navigate our website to customize and improve our website and offer our visitors a more personalized user experience by delivering content and functionality. For more information about how we use cookies for this purpose, what cookies are and how you may choose to remove cookies from your device, please read our Use of Cookies page, which is available on the different webpages we operate.
  • for other purposes that may be detailed on the website or mobile application or otherwise agreed between Sobi and you
Direct Marketing

We will only use the personal information collected from you for the purposes for which it is collected. Personal information collected for purposes other than marketing will not be used for marketing. When legally required, Sobi ensures that consent is obtained prior to sending marketing information.

Disclosures

In the course of our activities and for the same purposes as those listed in this privacy notice, your personal information can be accessed by, or transferred to the following categories of recipients on a need to know basis to achieve such purposes:

  • our personnel (including personnel, departments or consultants),
  • our independent agents or brokers (if any),
  • our other suppliers and services providers that provide services and products to us,
  • our IT systems providers, cloud service providers, database providers and consultants,
  • any third party to whom we assign or novate any of our rights or obligations, and
  • our advisors and external lawyers in the context of the sale or transfer of any part of our business or its assets.

Sobi is responsible for any processing by such third parties and will ensure that such contractors have entered into written agreements allowing Sobi to comply with our obligations under this privacy notice and applicable laws. Your personal information will not be disclosed to any other third parties unless you have explicitly given your consent to such disclosure or if it is required by law.

Transfer of data outside the EEA

The personal information collected by Sobi may be made accessible or transferred to to the recipients listed above. Such recipients may be located in other countries, including countries outside the European Economic Area (“EEA”). The level of legal protection for personal data is not the same in all countries and may not provide the same level of protection as the data protection laws in the EEA or of the country in which you live. In case of such transfer, Sobi will take reasonable efforts and security measures in an effort to keep your information secure, and Sobi is responsible to ensure that the transfer takes place by means of Standard Contractual Clauses or EU Model Clauses or another method in accordance with applicable law. You may contact us by using this webform if you have any questions about the methods we use to safeguard any personal information transferred outside the EEA.

Security of personal information

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by using security precautions that provide for industry standard protection. However, no data stored or transmitted over the Internet can be guaranteed to be completely secure. As a result, to the extent permitted under applicable law, we make no warranty, express or implied, concerning the security or integrity of any personal information.

Retention and erasure of personal information

We will retain your information only for the period necessary to fulfil the purposes outlined in this privacy notice or the period to which you have consented unless a longer retention period is required by law.

Information regarding your rights

Whenever we process your personal information, we take reasonable steps to keep your personal information accurate and up-to-date for the purposes for which it is collected. We will provide you with the ability to exercise the following rights under the conditions and within the limits set forth in the applicable law:

  • the right to be informed about what personal information we have about you and how we process your it,
  • the right to access your personal information processed by us and, if you believe that any information relating to you is incorrect, obsolete or incomplete, to request its correction or updating,
  • the right to request the erasure of your personal information or the restriction thereof to specific categories of processing,
  • the right to withdraw your consent at any time, without affecting the lawfulness of the processing before such withdrawal,
  • the right to object, in whole or in part, to the processing of your personal information. With certain exceptions, this includes the right to object to direct marketing,
  • the right to request a data portability, i.e., that the personal information you have provided to us be returned to you or transferred to the person of your choice, in a structured, commonly used and machine-readable format without hindrance from us and subject to your confidentiality obligations, and
  • the right to object to automated decision-making including profiling resulting in a significant or legal effect, i.e., you can request a human intervention in any automated decision-making process related to processing of your data resulting in a significant or legal effect, and where such processing is not based on your consent, authorized by law or necessary for the performance of a contract. 

If you have any questions, requests or complaints about how we process your personal information, please contact us by using this online webform.
If you have any comments or complaints regarding the way your personal data is being handled, you have the right to contact the supervisory authority in Sweden (Swedish: Integritetsskyddsmyndigheten, see this LINK) or in the country where you live, to lodge a complaint.

Links to other websites

Websites operated by Sobi contains links to a number of sites that we believe may offer useful information for our website visitors. This privacy notice and the obligations under it do not apply to such websites (unless the other website is owned by Sobi and directly links to this policy). We suggest contacting those websites directly for information on their personal data protection, security, data and collection policies. Sobi cannot be held liable for any actions by or content provided by such third-party websites.

Changes to this privacy notice

We may update this privacy notice from time to time. In case of material changes to this notice (meaning any changes that materially affect your rights), a temporary notice will be published on our websites.

Other sites
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